Our Quality Mission
“Meeting the quality needs and expectations of our customers is our highest priority. Third Coast is committed to ensuring customer satisfaction is achieved at all times. This will be accomplished by providing the highest quality service and by continually improving our quality management system”
Third Coast adheres to the following Quality Objectives to fulfill our quality policy:
- Customer satisfaction as measured by the results of our Customer Feedback Report.
- Continually improving our quality management system by progressively reducing the number of non-conformances found during internal and external quality audits.
- Meeting our customer’s expectations in all areas of our operations.
It is our belief that, above and beyond success in business, our employees’ health and safety must come first. Our employees are the most valuable asset we have and without them Third Coast could not exist or grow. A healthy and safe work environment is a right to which every employee is entitled and we intend to preserve that right with them.
Third Coast Terminals commits to:
- Provide a safe and healthy workplace for our employees.
- Provide consistent quality results, every time.
- Provide the highest level of service to our customers at the most competitive prices.
- Create a partnership relation with all suppliers and customers.
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